Protuning Warranty

Protuning Performance offers a one year warranty against manufacturer defects unless otherwise noted, although some manufacturers offer a warranty that exceeds this one year warranty. This warranty is void if we find that a product is used or installed against the manufacturer's suggested use or if the product has been modified in any way. Please contact Protuning Performance in order to obtain RMA # for any warranty transaction.

 

Genuine (OEM) products sold or shipped outside of the US are sold as is with no expressed or implied warranty.

 

Items ordered with clearance pricing or "limited time sale" transactions do not qualify for warranty replacement of an equal item. These items are sold as is, no warranty as they are not replaceable.

 

Due to the possible rapid failure or misdiagnosis of some products Protuning Performance excludes the following products from the warranty above:

 

Brake components* (Brake pads, rotors, etc.)

Clutch Components* (Flywheels, disk, pressure plate, etc.)

Electrical Components* (Sensors, switches, bulbs, etc.)

*In some cases a manufacturer may consider offering a warranty for the items listed as excluded above, however this will be done on a case by case basis only.

 

All manufacturers require a proper shop diagnosis / paperwork with a description of the problem/defect in order to be submitted for warranty review. All products must be returned in the original packaging, including labeling, manuals, hardware, etc.

 

Warranties are non-transferable, and only apply to the original purchaser of the products(s). Protuning Performance will only replace or repair warranty items at our discretion. Refunds are not provided for any warranty transaction.

 

All products returned for warranty inspection are subject to testing within our company and in some cases may require that the products are sent to the manufacturer for inspection and testing. Protuning Performance does not guarantee that any products will be warrantied until this process is complete. In some cases warranties will be denied and Protuning Performance must return the product(s) at the expense of the customer.